Reference

Your Data Rules at bcaqq

Auto Roulette, Crash Games, DANA, OVO, GoPay and QRIS records are covered by one clear Privacy Policy, so you can open your account knowing what we collect and…

Account data mappedDANA and OVO recordsCookie choicesSupport request path
bcaqq Your Data Rules at bcaqq
CONTACT PATHS

3 Ways to Ask Us

Privacy questions need a direct route, not a generic queue. We keep three contact paths open every day from 09:00 to 23:00 WIB, with Indonesian and…

Live chat Use the chat bubble from the lobby or Account > Help between 09:00 and…
WhatsApp Message the number shown after login when you need a privacy correction or access…
Email Send privacy requests to [email protected] with your username, registered phone and the change you…
DATA HANDLING

6 Privacy Controls We Use

Privacy on our side is an operating routine, not a footer. Login logs, cookies, wallet references and support transcripts are separated by purpose so we can answer your request without exposing more…

Account records

We collect account fields that connect your login to your wallet and contact path. Your username, registered phone, email, password status and security changes help us confirm that privacy requests come from you.

Payment references

DANA, OVO, GoPay and QRIS records are stored as transaction references, time stamps and status codes. We do not ask for your wallet PIN, full app password or private banking credential.

Cookie choices

Cookies keep the session active, remember language preference and help us detect repeated failed logins. You can clear cookies in your browser, but you may need to log in again afterward.

Device signals

We record device type, browser, IP range and session timing to detect unusual access. If a new device appears, Account > Profile > Security is the first place to check active sessions.

Retention checks

We keep records only for account operation, dispute handling, security checks and legal duties that apply in your region. When retention is no longer needed, we remove or separate the data from your profile.

Change requests

You can ask us to correct contact data, review wallet references or provide a copy of account records. We may request an extra verification step before changing privacy-sensitive fields.

Privacy Questions We Hear Often

Your privacy rights should be easy to act on after login. These answers cover the searches we see most often: what we collect, how payment data is handled, how long records stay with us, and how you can request a copy or correction. If your case involves local access rules, we handle it based on the law that applies to your area.

We collect your username, password status, registered phone or email, login timing, device signals and wallet transaction references. These fields let us verify account access, answer privacy requests and connect activity to the right profile.

We store transaction references, amounts, time stamps and status codes needed to match deposits or withdrawals to your account. We do not store your wallet PIN, full app password or private login credential.

Yes. Contact live chat, WhatsApp after login or [email protected] and tell us you want an access copy. We verify your registered phone, email or session before preparing records linked to your profile.

Start at Account > Profile for fields you can edit yourself. If a field is locked, send a privacy correction request through support with your username and the exact change you want checked.

Cookies keep your session active, remember language preference and help us detect repeated failed logins. You can clear them in your browser settings, but the next visit may require a fresh login.

We keep withdrawal and login records for account operation, dispute checks, security review and legal duties that apply to your region. When those purposes end, we remove or separate records from your profile.

No. We use personal data for account access, wallet matching, support, security checks and legal requests that apply. We do not sell your profile, device logs or DANA, OVO, GoPay and QRIS records.